Privacy Policy

1. Information We Collect

1.1 Personal Information

When you engage with Tonemaki™, we collect personal information necessary to provide our services. This may include:

• Name
• Email address
• Phone number
• Company or business details (if applicable)
• Payment details (processed through Stripe)

1.2 Automatically Collected Information

We automatically gather certain data when you interact with our website or platform, such as:

• IP address
• Browser type
• Device type
• Operating system
• Page interactions (such as clicks or scrolls)

1.3 Cookies and Tracking

Our website uses cookies to enhance user experience. Cookies may include:

• Functional cookies to enable smooth website operation
• Analytics cookies to gather data about website performance and usage
• Marketing cookies to display relevant ads

You can control or disable cookies via your browser settings.

2. How We Use Your Information

2.1 Service Delivery

Your data helps us deliver custom design services, manage subscriptions, process payments, and fulfill your requests.

2.2 Communications

We use your contact information to send essential service-related updates and, with your permission, marketing communications about new features, products, or promotions.

2.3 Analytics and Improvement

We use usage data to understand how users engage with our site and services, so we can continuously improve functionality and design.

2.4 Legal Requirements

We may process your information if required by law to comply with legal obligations or to enforce our legal rights.

3. Data Sharing and Disclosure

3.1 Third-Party Providers

To facilitate our services, we may share your data with trusted third-party providers such as:

• Payment processors (e.g., Stripe)
• Email service providers (e.g., Mailchimp)
• Analytics services (e.g., Google Analytics)

These providers handle your data on our behalf and are contractually bound to protect your information.

3.2 Legal Disclosures

We may disclose your information if required to do so by law or to respond to valid requests by public authorities, such as court orders or law enforcement.

3.3 Business Transfers

If Tonemaki™ is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a new privacy policy.

4. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Generally, we keep your data for up to 5 years after your subscription or service engagement ends, unless otherwise required by law.

5. Your Data Rights

You have several rights regarding your personal data, including:

5.1 Access

You can request a copy of the personal data we hold about you.

5.2 Correction

You can request that any incorrect or outdated information be corrected.

5.3 Deletion

You can request that your personal data be deleted if it’s no longer required for the purposes it was collected, or if you withdraw your consent.

5.4 Portability

You can request your personal data in a structured, machine-readable format and transfer it to another service provider.

5.5 Restriction

You can request a restriction on how we process your personal data in certain circumstances.

5.6 Objection

You can object to your data being processed, particularly for direct marketing purposes.

To exercise these rights, contact us at privacy@tonemaki.com.

6. Data Security

We take data security seriously and implement reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. However, please note that no method of data transmission or storage is completely secure.

7. International Data Transfers

Your personal information may be stored and processed in countries outside of your residence, including countries that may have different data protection laws. We take steps to ensure that international transfers comply with applicable laws and are conducted securely.

8. Children's Privacy

Tonemaki™ does not knowingly collect or store data from individuals under the age of 16. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any significant changes will be posted on this page with a revised "Last Updated" date. If changes are material, we will notify you by email or other means.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, feel free to reach out: